In-Shop Repairs
$150/hourLabor for machines brought to my shop. Pickup and drop-off can often be arranged for an additional fee based on distance.
Straightforward Rates
Pricing
Before Work Begins
Clear Labor Rates, Honest Expectations.
Pinball machines combine electronics, wiring, switches, coils, mechanical assemblies, and game-specific mechanisms. Some repairs are quick; machines with multiple issues or years of inactivity can require staged diagnosis and more than one parts order.
Home Repairs
$150/hourWhen accepted, time is billed from departure through return to my shop in 15-minute increments.
Parts
Special-order parts are generally billed at cost plus shipping. Stocked parts include a stocking fee that helps cover original shipping and the cost of keeping common items available.
North Carolina Sales Tax
Under North Carolina RMI tax rules, sales tax is collected on the entire invoice at the rate for the county where the work was performed. Parts are purchased under a resale certificate, so tax is collected once on the final invoice.
Complex or Multi-Visit Repairs
Extensive repairs can require multiple parts orders or return visits. Services already rendered remain billable at the stated rates, including in the rare case that a machine cannot be fully repaired.
Final Work & Parts Coverage
Because pinball machines are complex electrical and mechanical systems, completed services are final. Parts replaced during the repair are covered for 30 days. I am always happy to help troubleshoot minor follow-up issues by phone and do my best to stand behind my work within reason.