In Shop Repairs:
$150 Per Hour Labor for games brought to me for in-shop repair (pickup and drop off can be arranged for a fee based on distance)
Home Repairs:
$150 Per Hour from the time I leave my house to returning billed in 15 min increments.
*UPDATE ON HOME REPAIRS 8/06/2024 – With my current schedule and back up in the shop, I have more or less cut out home repairs completely. They are time consuming, usually require multiple returns which aren’t cost effective for myself or the client, and as these games age, increasingly unrealistic. I will analyze home repair requests on a case-by-case basis.
I charge parts more or less at cost to me with shipping costs from the manufacturer and tax factored in.
Pinball machines are complex machines with both electronic and mechanical parts that, if sitting for a long time or have a lot of issues, take time to diagnose, adjust and repair. I keep many common parts on hand, but if it does need a lot of work, it might take several parts orders through the repair process, and might require a return visit or, in some situations, an inability to repair the machine. Services rendered are still billed as above in these instances, though this occurrence is rare and return visits are billed the same as above as well.
The mechanical nature of pinball makes all repairs final when services are rendered and will not be covered by any warranty except for parts replaced during repair, which are warrantied for 30 days.
Do you ever get out to Wilmington, NC?